top of page

Terms & Conditions

Last updated: 07/06/2023

1. Introduction
These Terms and Conditions ("Terms") govern the use of the Club Class Travel Limit
ed website ("Website") and all transactions associated with our services. In addition, your relationship with us and any products or services you obtain from us may be subject to additional contracts and terms not outlined here. In the event of any conflict between the provisions of these Terms and the additional contracts, the provisions of the additional contracts shall take precedence and govern. If you do not agree with any part of these terms, please refrain from using our website.

2. Account Registration and Booking Services
a. In order to book a private hire vehicle through our Website, you must create an account. Account creation and management are handled by our third-party booking and dispatch system, "AutoCab." You agree to comply with AutoCab's terms of service and privacy policy.

b. You are responsible for maintaining the confidentiality of your account credentials, and you agree not to share your account information with any third party. You are solely responsible for all activities that occur under your account.

3. Agreement
By registering with, accessing, or using this website, you acknowledge and agree to be bound by the following Terms and Conditions. Your use of this website signifies your understanding and acceptance of these Terms and Conditions. In certain circumstances, we may require your explicit agreement as well.

4. Intellectual Property
The website, along with all the data, information, and resources displayed or accessible within it, are subject to copyright and other intellectual property rights owned and controlled by us or our licensors.

4.1 Reservation of Rights
Unless explicitly stated otherwise in specific content, no license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights is granted to you. This means that you are prohibited from using, copying, reproducing, performing, displaying, distributing, embedding into any electronic medium, altering, reverse engineering, decompiling, transferring, downloading, transmitting, monetizing, selling, marketing, or commercializing any resources on this website, in any form, without our prior written permission, except as otherwise permitted by mandatory law.

5. User Conduct
a. You agree not to use our Website for any unlawful, abusive, or immoral purposes. Posting or transmitting offensive, harmful, or illegal content is strictly prohibited.

b. You are solely responsible for any content you submit to the Website, such as reviews or comments. By submitting content, you grant Club Class Travel Limited a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide.

​6. Responsible use
By accessing our website, you agree to utilize it solely for its intended purposes and in accordance with these Terms, any additional contracts with us, as well as applicable laws, regulations, and widely accepted online practices and industry guidelines. It is strictly prohibited to employ our website or services for the dissemination, publication, or distribution of any material that contains or is linked to malicious computer software. Furthermore, you must refrain from engaging in any systematic or automated data collection activities on or related to our website, or utilizing the data collected from our website for direct marketing endeavors.

Engaging in any activities that may cause damage to the website, or that interfere with its performance, availability, or accessibility, is strictly prohibited.

If you wish to exercise your right of withdrawal, you must provide us with an unambiguous statement expressing your decision to withdraw from the contract. This can be done through means such as a letter sent via post, fax, or email. Our contact details can be found below.

7. Third Party Services & Links
Our website may contain hyperlinks or references to websites operated by third parties. Please note that we do not monitor or review the content of these external websites. The products or services offered on such websites are subject to the respective Terms and Conditions of those third parties. Any opinions expressed or materials appearing on these websites are not necessarily endorsed or shared by us.

We are not responsible for the privacy practices or content of these external sites. You assume all risks associated with using these websites and any related third-party services. We shall not be held liable for any loss or damage, regardless of the manner in which it occurs, resulting from the disclosure of your personal information to third parties.

​8. Electronic Communications
By utilizing this website or engaging in electronic communication with us, including via email, chat, or messenger services, you acknowledge and consent to our ability to communicate with you electronically. You understand that communication through these electronic channels may include the exchange of information, agreements, notices, disclosures, and other communications.

Furthermore, while we strive to ensure the security and integrity of electronic data transmission, we cannot guarantee that all electronically transmitted data will be free from errors or secure. Despite implementing certain safeguards to prevent tampering, we cannot provide an absolute guarantee of data security. Therefore, the company accepts no liability in the event that such occurrences take place.

9.Termination Agreement
Modification or Discontinuation of Services: We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services, including the website, at any time and without prior notice. This may include the removal or deletion of any content or features within the website.

No Liability for Termination: You acknowledge and agree that we shall not be liable to you or any third party for any modification, suspension, or termination of your access to the website or any content that you may have shared on the website. This includes any loss of data, features, or settings resulting from the termination.

Compensation and Payment: In the event of termination, you will not be entitled to any compensation or payment, even if certain features, settings, or contributed content are permanently lost.

Access Restriction Measures: It is strictly prohibited to circumvent or attempt to circumvent any access restriction measures implemented on our website.

User Obligations: Upon termination of your access, you agree to cease any further use of the website and its services. You also agree to comply with any requests to remove or delete any content that you may have shared on the website.

10. Zero Abuse of Staff and Right to Refuse Service

Zero Abuse of Staff: We are committed to providing a safe and respectful environment for our staff, customers, and drivers. Any form of abuse, including verbal, physical, or emotional, directed towards our staff will not be tolerated.

Right to Refuse Service: We reserve the right to refuse service or bar customers if their behavior poses a risk to the safety, well-being, or dignity of our staff, customers, or drivers. This includes but is not limited to instances of harassment, violence, intoxication, or any other behavior that may disrupt the peaceful functioning of our services.

Assessing the Need to Refuse Service: The decision to refuse service or bar a customer will be made at our sole discretion, based on the evaluation of the specific circumstances and the potential risks involved. We will exercise this right responsibly and in accordance with applicable laws and regulations.

Communication and Resolution: If a situation arises where we deem it necessary to refuse service or bar a customer, we will make reasonable efforts to communicate our concerns and seek a resolution, if appropriate. We may consider alternative measures to address the situation before resorting to refusal of service or barring.

11. Warranties and Limitation of Liability

No Warranties: Our website and services are provided on an "as is" and "as available" basis without any representations or warranties, express or implied. We make no warranties or guarantees regarding the accuracy, completeness, reliability, or suitability of the information and materials found on the website. You acknowledge that any reliance on such information and materials is at your own risk.

Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with the use or inability to use our website or services. This limitation of liability applies even if we have been advised of the possibility of such damages.

Third-Party Services: Our website may contain links or references to third-party websites, products, or services. We do not endorse, warrant, or assume any responsibility for the quality, accuracy, legality, or availability of these third-party offerings. Any transactions or interactions between you and third-party providers are solely between you and the third party, and we shall not be liable for any damages or losses arising from such interactions.

Force Majeure: We shall not be held liable for any failure or delay in the performance of our obligations under these terms and conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of nature, governmental actions, labor disputes, or technical failures.

Indemnification: You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your use of our website or services, violation of these terms and conditions, or infringement of any third-party rights.

12. Privacy and Data Protection

Data Collection and Processing: We collect and process personal data as necessary to provide our services and ensure a smooth user experience. The types of data we collect may include but are not limited to your name, contact information, booking and journy details, and any other information you provide to us. By using our website and services, you consent to the collection, storage, and processing of your personal data as outlined in our Privacy Policy.

Security Risks: While we take reasonable measures to protect the security and integrity of your personal data, it is important to acknowledge that transmitting data over the internet carries inherent security risks. These risks may include unauthorized access, interception, loss, or alteration of data. We cannot guarantee the absolute security of your data during transmission. 

Third-Party Processors: In certain instances, we may engage trusted third-party service providers to assist in data processing and storage. These providers are contractually bound to handle your personal data in accordance with applicable data protection laws and regulations. However, we cannot be held liable for any breaches or unauthorized access that may occur on the part of these third-party processors.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Once the data is no longer needed, it will be securely disposed of or anonymized.

User Responsibilities: It is important for you to maintain the confidentiality of any account credentials or access information related to our website and services. You are responsible for taking appropriate measures to protect your personal data and to ensure the security of your account.

User Devices: We highly recommend that users take necessary measures to ensure the security of their personal computing devices when accessing our website and services. This includes keeping their devices protected against potential threats, such as malware, viruses, and unauthorized access.

Antivirus and Firewall: It is strongly advised that users install and regularly update reputable antivirus software and firewall protection on their personal computing devices. These security measures help safeguard against malicious software and unauthorized network access.

Software Updates: Regularly updating your operating system, web browsers, and other software applications on your personal computing devices is crucial for maintaining security. Software updates often include important security patches that address vulnerabilities. 

Password Protection: Implementing strong and unique passwords for your accounts is essential to prevent unauthorized access. We recommend using a combination of letters, numbers, and special characters for password creation. Additionally, it is advisable to change passwords periodically and refrain from using the same password across multiple platforms

Phishing Awareness: Be cautious of phishing attempts, which are fraudulent attempts to deceive users into sharing sensitive information. We advise users to exercise caution when clicking on suspicious links or providing personal information in response to unsolicited requests. 

13. Legal Compliance and Export Restrictions

Compliance with Laws: The use of our website and services is subject to compliance with all applicable laws, regulations, and legal requirements. Users are responsible for ensuring that their use of our website and services does not violate any local, national, or international laws.

Geographical Restriction: Our website and services are intended for users located in the United Kingdom. By accessing and using our website and services, you represent and warrant that you are located within the United Kingdom. We do not make any representation that our website and services are appropriate or available for use in locations outside of the United Kingdom.

Export Restrictions: Users agree not to export or re-export any of our website content, services, or technology in violation of the export control laws and regulations of the United Kingdom or any other applicable jurisdiction. This includes, but is not limited to, restrictions on exporting sensitive data, software, or technology to prohibited individuals, entities, or embargoed countries.

Compliance with Intellectual Property Rights: Users must respect and comply with all intellectual property rights associated with our website and services. This includes refraining from copying, distributing, modifying, or using our website content, trademarks, logos, or any other intellectual property without our prior written consent or as expressly permitted by law.

Legal Disclaimer: We shall not be held responsible or liable for any user's failure to comply with applicable laws, regulations, or export restrictions. Users assume all legal and financial risks associated with their use of our website and services.

14. Entire Agreement

These terms and conditions, together with our Privacy Policy and Cookies Policy (collectively referred to as the "Agreement"), constitute the entire agreement between you (the user) and Club Class Travel Limited regarding the use of our website and services. This Agreement supersedes any prior agreements, understandings, or representations, whether oral or written, relating to the subject matter herein.

By accessing and using our website and services, you acknowledge and agree that this Agreement represents the complete and exclusive understanding between you and Club Class Travel Limited. Any additional or conflicting terms proposed by you will not be binding unless agreed upon in writing by both parties.

Privacy Policy and Cookies Policy: Our Privacy Policy and Cookies Policy outline how we collect, use, store, and protect your personal data and the use of cookies on our website. By using our website and services, you also agree to the terms and conditions set forth in our Privacy Policy and Cookies Policy. It is important to review these policies to understand how your personal information is handled and your rights and obligations concerning privacy and data protection.

Modifications and Updates: We reserve the right to modify, update, or change these terms and conditions, as well as our Privacy Policy and Cookies Policy, at any time. Any changes or updates will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any modifications. Continued use of our website and services after the posting of changes constitutes acceptance of the revised terms.

Waiver: Any failure or delay in exercising any right or provision of this Agreement shall not constitute a waiver of such right or provision. Our failure to enforce any part of this Agreement does not waive our right to enforce it later.

Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of this Agreement.​

15. Legal Compliance & Jurisdiction

Governing Law: These terms and conditions, as well as any disputes arising from or in connection with them, shall be governed by and construed in accordance with the laws of the United Kingdom. The United Kingdom laws will apply regardless of your location or the jurisdiction from which you access our website or services.

Jurisdiction: Any disputes, controversies, or claims arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. By accepting these terms and conditions, you agree to submit to the personal jurisdiction of the courts located within the United Kingdom for the resolution of any such disputes.

Exclusions: Nothing in this section shall limit your rights as a consumer under any mandatory laws or regulations that may apply in your jurisdiction. If you are accessing our website and services as a consumer, any mandatory consumer protection laws in your country of residence will also apply.

Alternative Dispute Resolution: In the event of any dispute arising from or in connection with these terms and conditions, we encourage you to first contact us to seek a resolution through good-faith negotiation. However, should we be unable to reach a mutually agreeable resolution, both parties agree to submit any unresolved disputes to arbitration in accordance with the prevailing rules of arbitration in the United Kingdom.


16. Contact Information

Address: If you need to reach us by mail, you can send correspondence to the following address:

Club Class Travel Limited
1 St Pauls Place

For electronic communications, you can contact us via email at:


Communication Methods: We accept both written and email communications. You may choose the method that is most convenient for you. Please ensure that your correspondence includes relevant details, such as your name, contact information, and a clear description of your inquiry or concern.

Response Time: We will make our best efforts to respond to your inquiries or communications promptly. However, please note that our response time may vary depending on the nature and complexity of the matter. We appreciate your patience and understanding.

Accuracy of Contact Information: It is your responsibility to ensure that the contact information provided to us is accurate and up to date. We shall not be held liable for any miscommunication or failure to receive important notifications if the contact information provided by you is incorrect or outdated.

Preferred Communication Method: If you have a preferred method of communication, please indicate it in your correspondence, and we will make reasonable efforts to accommodate your request. However, we reserve the right to use alternate communication methods if necessary or appropriate.

bottom of page